Returns

Your right to return

• Your 14-Day Right to Return Explained
• Store Purchases & Returns Explained
• Can I Return an Item Without a Reason?

How Returns Work at Land of Beds

• Returns & Refunds: How Returns Work at Land of Beds

Collection by Land of Beds

• How Do I Prepare My Item for Collection?
• Can Land of Beds Collect My Return?
• How Much Does It Cost To Have My Return Collected By Land of Beds? 
• How Do Collection Charges Work on Finance Orders?

Faulty Goods

• How Do I Report a Fault?
• What Should I Do If My Item Is Faulty?
• What Evidence Do I Need for a Faulty Item?

Refunds and Deductions

• How Long Will My Refund Take?
• Why Was My Refund Reduced or Refused?
• What Happens After Land of Beds Receive My Return?
• How Will My Refund Be Paid?

Product Retun Conditions

• What Condition Qualifies for a Full Refund?
• Can I Return Bedding or Accessories?
• How do mattress returns work?
• Can I Return a Bed Frame?
• Can I Return a Made-to-Order or Custom Product?

Returning Items Yourself

• Where Do I Return My Product?
• How Should I Package My Return?
• Do I Need to Pay for Return Shipping and Insurance?

Used Items & Usage Charges

• Can I Return an Opened or Used Item?
• How Are Usage Charges Assessed?
• What Is a Usage Charge and Why Does It Apply?
• Why Can’t My Refund Be Confirmed in Advance?