How Do I Prepare My Item for Collection?

Last Updated: January 2026

If Land of Beds is collecting your return, the item must be fully prepared before the agreed collection date. Collections can only go ahead if the item is ready, accessible, and packaged correctly.

This article explains how to prepare your item for collection by Land of Beds, what is expected before the courier arrives, and what can happen if preparation requirements are not met.

What Does “Ready for Collection” Mean?

For a return collection to go ahead, the item must be:

Fully prepared in advance
Accessible for the collection team
In suitable condition for transport

Collection teams are unable to dismantle, repackage, or move items that are not ready.

Disassembly Requirements

All items must be fully disassembled before collection.

This includes:

Bed frames taken apart into individual components
All fixings, slats, and parts included

Items that are still assembled or part-built may not be collected.

Packaging the Item for Collection

Items must be packaged sufficiently to protect them during transport.

This means:

Using original packaging where possible
Wrapping items securely if original packaging is not available
Ensuring all parts are packaged together

Poorly packaged items are at higher risk of damage and may affect the return outcome.

Access and Collection Day Preparation

On the day of collection:

Items should be placed in an accessible location
Clear access must be available for the collection team
Someone should be present if required to hand over the item

Missed or failed collections may need to be rebooked.

What Happens If the Item Is Not Ready?

If an item is not ready when the collection team arrives:

The collection may not take place
Additional charges may apply
The return may be delayed

This is why preparing the item fully in advance is essential.

Common Questions About Preparing Items for Collection

Will the collection team dismantle my bed?

No. Items must be fully disassembled before collection.

Do I need to repackage everything exactly as it arrived?

Original packaging is recommended, but suitable protective packaging is acceptable.

What if I forget a part or fixing?

Missing parts may affect whether the return is accepted or whether deductions apply.

When Things Can Vary

Preparation requirements can vary depending on:

The type of item being collected
Its size and weight
Access restrictions at the property

If you are unsure how to prepare your item correctly, it is best to check before the collection date.