Can I Amend My Delivery Details After Ordering?

If you need to update your delivery details after placing an order, it may still be possible depending on how far your order has progressed. The sooner you let us know, the easier it may be to review your request before your order moves further through processing, scheduling or delivery planning.

This guide explains when you may be able to amend your delivery details, what information to provide, and how to request the change.

Can I update my delivery details after placing my order?

In many cases, we may be able to review changes to delivery details if your order is still in the earlier stages.

This could include amendments to the delivery address, delivery instructions or other important information linked to getting your order to you successfully. Whether a change can be made will depend on the stage your order has reached and whether delivery arrangements have already been confirmed.

Why is it important to update delivery details quickly

If any part of your delivery information is incorrect or needs to change, it is best to let us know as soon as possible.

Accurate delivery details help us plan your order correctly and reduce the risk of delays or problems on the day. If delivery has already been scheduled, there may be less flexibility to make changes, so early notice is always helpful.

What information should I include?

To help us review your request quickly, include:

• your full name

• your order number

• the delivery details currently linked to your order

• the new delivery details you would like us to use

• a short explanation of your request

Providing clear and accurate information can help us assess whether the update can still be made.

How do I request a delivery details change?

If you would like to request this change, please use our Order Changes Form.

This is the best way to make sure your enquiry reaches the right team and can be reviewed as quickly as possible.

Looking for a different type of order change?

You may also find these guides helpful:

• Can I change my order after placing it?

• Can I amend my contact details after ordering?

• Can I add a service to my order?

• Can I remove a service from my order?

• Can I change a product on my order?