Can I Add a Service to My Order?

If you would like toadd a service to your order after placing it, it may still be possible depending on how far your order has progressed. The sooner you contact us, the easier it may be to review your request before your order moves further through processing or delivery planning.

This guide explains when you may be able to add a service to an existing order, what information to provide, and how to request the change.

Can I add a service after placing my order?

In some cases, yes. If your order is still in the earlier stages, we may be able to review whether an additional service can be added.

This will depend on the type of service you would like to add and the stage your order has reached. Some services may need to be arranged before delivery is confirmed, so it is always best to let us know as soon as possible.

What sort of services might I want to add?

The type of service available will depend on the product you have ordered, but customers sometimes want to add services linked to delivery or setup after they have already checked out.

If you have realised there is an extra service you need, the best next step is to submit a request with your order details so we can review what may be possible.

When should I request this change?

If you know you would like to add a service to your order, it is best to request this as early as possible.

Once an order has progressed further, been scheduled, or moved closer to dispatch or delivery, there may be less flexibility to make changes. Acting quickly gives us the best chance of reviewing your request in time.

What information should I include?

To help us review your request as quickly as possible, include:

• your full name

• your order number

• the service you would like to add

• the item or order the service relates to

• a short explanation of your request

Providing clear details can help us understand what you need and whether it can still be added to your order.

How do I request to add a service to my order?

If you would like to request this change, please use our Order Changes Form.

This is the best way to make sure your enquiry reaches the right team and can be reviewed as quickly as possible.

Looking for a different type of order change?

You may also find these guides helpful:

• Can I change my order after placing it?

• Can I add a product to my order?

• Can I change a product on my order?

• Can I remove a service from my order?

• Can I amend my delivery details after ordering?