Can I Add a Product to My Order?

If you would like toadd another item to your order after placing it, it may still be possible, depending on how far your order has progressed. The sooner you contact us, the easier it may be to review your request before your order moves further into processing, production or dispatch.

This guide explains when you may be able to add a product to an existing order, what details to provide, and how to request the change.

Can I add another item after placing my order?

In some cases, yes. If your order is still in the earlier stages, we may be able to review whether an additional product can be added.

Whether this is possible will depend on a few factors, including:

• the type of product you want to add

• whether your original order has already been processed

• whether your items have entered production or dispatch

• whether the additional item can be linked to the same order

Because every order is different, the best approach is to submit your request as soon as possible.

When should I request an order change?

If you know you want to add another product, do not wait until the last minute. Once an order has progressed further, there may be less flexibility to make changes.

This can be especially important for made-to-order items or products with longer lead times, as these may move into production quickly.

What information should I include?

To help us review your request, include:

• your full name

• your order number

• the product you would like to add

• any relevant size, colour or specification details

• a short explanation of your request

Providing as much detail as possible can help us assess your request more quickly.

How do I request to add a product to my order?

If you would like to request this change, please use our Order Changes Form.

This is the best way to make sure your enquiry reaches the right team and can be reviewed as quickly as possible.