Which Mattresses Are Included in the Love It or Exchange It Trial?
Not all mattresses include a trial, so checking eligibility before ordering helps you understand whether an exchange option is available.
Last Updated: January 2026
The Love It or Exchange It Mattress Trial applies to selected mattresses only. Checking whether a mattress is included before ordering helps avoid confusion if you later decide an exchange may be needed.
How to Tell If a Mattress Is Included in the Trial
If a mattress includes the Love It or Exchange It Mattress Trial, this will be clearly shown on the product page before you place your order.
You can usually find this information:
- Within the product description
- In the product features or key information section
- Displayed as part of the mattress trial offer on the page
If the mattress trial is not mentioned on the product page, it does not apply to that mattress.
Are All Mattresses Included in the Trial?
No. The Love It or Exchange It Mattress Trial is available on selected mattresses only.
This means:
- Some mattresses include the trial
- Others do not
- Eligibility depends on the specific mattress and brand
If the trial is important to you, checking eligibility before ordering is the best way to avoid disappointment.
What the Mattress Trial Applies To
The Love It or Exchange It Mattress Trial applies to the mattress only.
It does not apply to:
- Divan bases
- Bed frames
- Headboards
- Bedding or mattress accessories
Even when purchased as part of a set, only the mattress itself is covered by the trial.
Does the Brand Matter?
Yes. If a mattress is included in the Love It or Exchange It Mattress Trial, any exchange must be made within the same brand.
This means:
- You can choose a different comfort option
- The replacement mattress must be from the same brand
This helps keep the exchange process clear and consistent.
Why Checking Eligibility Matters
Knowing whether a mattress is included in the trial helps you:
- Understand your options if the comfort does not feel right
- Avoid assuming an exchange is available when it is not
- Make a more confident buying decision
It also helps ensure that any exchange request can be handled smoothly if needed.
Common Questions About Mattress Trial Eligibility
How do I know if my mattress includes a trial?
Check the product page for Love It or Exchange It Mattress Trial details.
Does the trial apply to mattress sets?
The trial applies to the mattress only, not to bases, frames, or headboards.
Can I switch to a different brand when exchanging?
No. Any exchange must be for another mattress from the same brand.
When Things Can Vary
Eligibility can vary depending on:
- The mattress model
- The brand
- The specific offer shown on the product page
Always rely on the product information shown at the time of purchase.
Still Need Help?
If you are unsure whether a mattress is included in the trial:
- Visit our Contact Us page
- Use Live Chat for quick answers
- Speak to our Customer Support Team
- Visit one of our UK stores for in-person guidance