What Products and Prices Are Eligible for Price Matching?
Checking whether a product and competitor price are eligible helps you know if a price match request is likely to be approved.
Last Updated: January 2026
If you are considering submitting a price match request, the first step is understanding whether the product and the competitor’s price meet the eligibility criteria.
Clear eligibility rules help ensure price comparisons remain fair, accurate, and consistent.
What Like-for-Like Means
To be eligible for price matching, the product offered by the competitor must be identical to the one sold by Land of Beds.
This means:
- The same brand and model
- The same size and specification
- The same materials and comfort type
If there are any differences in specification or construction, the product will not be considered like for like.
Which Products Can Be Considered
Price matching may be considered for qualifying beds and mattresses where:
- The product is brand new
- The product is currently in stock
- The product is sold as a standard retail item
Price matching applies to eligible products only and must be confirmed before an order is placed.
What the Competitor’s Price Must Include
For a price match to be considered, the competitor’s price must include:
- VAT
- Any additional charges, such as delivery
- A clear total price that can be verified
If delivery or other fees are added later, these will be taken into account during the review.
Products and Prices That Are Not Eligible
Some products and prices cannot be considered for price matching.
These include:
- Ex-stock, clearance, or end-of-line items from other retailers
- Returned, refurbished, or reconditioned products
- Prices from online marketplaces or third-party sellers
- Pricing errors or misprints
- Offers not available to the general public
These exclusions help ensure pricing comparisons remain fair and consistent.
Stock Availability Matters
For a price match to be reviewed:
- The product must be in stock with the competitor
- The offer must be available at the time of review
If a product is no longer available or stock is extremely limited, the request may not qualify.
Why Eligibility Is Reviewed Before Ordering
Price match requests must be reviewed before an order is placed.
This helps ensure:
- Prices are assessed accurately at the time of purchase
- There is no confusion once an order is in progress
- All customers are treated consistently
Price matching is not available after an order has been placed.
Why Understanding Eligibility Matters
Knowing whether a product and competitor price are eligible helps you:
- Avoid submitting requests that cannot be approved
- Prepare the right information first time
- Understand why some offers cannot be matched
- Save time before ordering
Clear eligibility checks help the review process run smoothly.
Common Questions About Eligibility
Does price matching apply to accessories or bedding?
Price matching is typically considered for qualifying beds and mattresses. Accessories and bedding may not be eligible.
Do sale prices count for price matching?
Sale or promotional prices may not be eligible, particularly if they are not like for like or include additional conditions.
Does the competitor’s price have to include delivery?
Yes. The total price, including delivery and any required charges, is used for comparison.
When Things Can Vary
Eligibility can vary depending on:
- The product being purchased
- How the competitor structures their pricing
- Availability at the time of review
Checking the full details of the competitor’s offer before submitting a request can help avoid delays.
Still Need Help?
If you are unsure whether a product qualifies for price matching:
- Visit our Contact Us page
- Use Live Chat for quick answers
- Speak to our Customer Support Team
- Visit one of our UK stores for in-person guidance