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TEMPUR Mattress Care Guide | Cover Washing, Rotation & 10 Year Warranty

How to care for your TEMPUR® mattress, including cleaning guidance and manufacturer warranty information.

Last Updated: February 2026

TEMPUR mattresses are made using the original pressure-relieving TEMPUR® material, developed from NASA technology. Unlike conventional spring or standard memory foam mattresses, TEMPUR mattresses use advanced viscoelastic material that adapts precisely to body shape, weight and temperature.

Because of this specialised construction, TEMPUR mattresses require specific care to maintain comfort and warranty protection.

At Land of Beds, we supply genuine TEMPUR mattresses and provide aftercare support should you require assistance.

Unpacking & Initial Setup

If your TEMPUR mattress arrives rolled or compressed:

  • Carefully remove the packaging.

  • Place the mattress directly onto your base.

  • Allow it to fully expand before use.

Expansion time may vary slightly depending on room temperature.

A mild new product scent may be present initially, this is normal and will fade with ventilation.

Do TEMPUR Mattresses Need Turning?

TEMPUR mattresses are no-turn.

  • Do not flip the mattress.

  • Rotate head-to-foot periodically (every 3–6 months) to encourage even wear.

Because the TEMPUR material is layered in a specific configuration, flipping is not recommended.

Ventilation & Base Requirements

Proper airflow is essential for TEMPUR mattresses.

For best performance:

  • Use a solid platform base or slatted base with slat gaps no greater than 7cm.

  • Ensure adequate ventilation beneath the mattress.

  • Avoid placing directly on the floor long-term, as this may restrict airflow.

If used on an adjustable base, ensure it is compatible with TEMPUR mattresses.

Insufficient ventilation may affect comfort and hygiene over time.

Cleaning & Cover Care

Most TEMPUR mattresses feature a removable zipped cover.

Washing the Cover

  • Remove the cover carefully.

  • Wash according to the care label (typically up to 60°C for many TEMPUR covers, though always confirm the specific label).

  • Do not tumble dry at high temperatures.

  • Allow the cover to fully dry before refitting.

Always follow the specific washing instructions attached to your mattress.

Cleaning the Mattress Core

The internal TEMPUR® material should not be washed or soaked.

For spills:

  • Blot immediately using an absorbent cloth.

  • Allow the mattress to air dry naturally.

  • Do not use harsh chemicals or detergents.

Using a breathable mattress protector is strongly recommended to minimise the risk of staining.

Understanding TEMPUR Feel & Adjustment

TEMPUR® material responds to:

  • Body weight

  • Body heat

  • Room temperature

You may notice:

  • The mattress feels firmer in cooler rooms.

  • The surface softens slightly as it warms.

  • Minor impressions that recover gradually.

This temperature sensitivity is a normal characteristic of TEMPUR® material.

Normal Changes Over Time

The following are not considered manufacturing faults:

  • Gradual softening of comfort layers

  • Minor height variation

  • Slight body impressions

TEMPUR material is designed to adapt, not remain rigid.

TEMPUR 10 Year Limited Warranty

TEMPUR mattresses typically carry a 10 year manufacturer’s limited warranty for domestic use (check your specific product page on Land of Beds for exact terms).

The warranty covers:

  • Manufacturing defects

  • Abnormal deterioration of the TEMPUR® material

The warranty does not cover:

  • Normal softening

  • Stains or soiling

  • Damage caused by misuse

  • Use on an unsuitable base

To maintain warranty protection:

  • Follow all care guidance.

  • Use a suitable ventilated base.

  • Keep the mattress clean and hygienic.

  • Retain proof of purchase.

If you believe your TEMPUR mattress has developed a manufacturing issue, contact Land of Beds with details and photographs so we can assist you through the claims process.

Frequently Asked Questions About TEMPUR Mattresses

Do I need to turn my TEMPUR mattress?

No. TEMPUR mattresses are no-turn. Rotate occasionally for even wear.

Can I wash the TEMPUR mattress cover?

Yes, most TEMPUR covers are removable and washable. Always follow the care label instructions.

Why does my TEMPUR mattress feel firmer in winter?

TEMPUR material responds to temperature and may feel firmer in cooler environments.

Can I place my TEMPUR mattress directly on the floor?

Short-term is fine, but long-term placement without airflow is not recommended.

What is covered under the TEMPUR warranty?

The warranty covers manufacturing defects and abnormal deterioration of the TEMPUR material.

Can Land of Beds help with a TEMPUR warranty claim?

Yes. If you purchased your TEMPUR mattress from Land of Beds, our team can assist you.

Need Further Help?

If you have any questions about caring for your TEMPUR mattress purchased from Land of Beds, our knowledgeable team is always happy to help.