Lewis & Jones Mattress Care Guide | Turning Instructions & Warranty Support

Last Updated: February 2026

Lewis & Jones mattresses are crafted to provide supportive, long-lasting comfort using traditional spring systems and layered upholstery fillings. To maintain performance and extend the lifespan of your mattress, correct care and regular maintenance are essential.

This guide explains how to protect your mattress from day one.

Supporting the Mattress Properly

A mattress performs best when placed on a stable and supportive base.

For Lewis & Jones mattresses:

Use a firm divan base or platform top.
Slatted bases should have evenly spaced slats with gaps no greater than approximately 7.5cm.
Replace worn or sagging bases before installing a new mattress.

An unsupportive base can affect comfort and may reduce mattress longevity.

Managing Settlement & Comfort

Lewis & Jones mattresses use traditional upholstery layers that gradually conform to body weight.

In the first few months, you may notice:

Slight body impressions
Minor changes in surface tension
A gradual softening of comfort layers

This is part of normal mattress use and reflects the fillings settling evenly.

Regular turning is the most effective way to maintain balanced support.

Turning & Rotation Schedule

Most Lewis & Jones mattresses are double-sided and designed to be turned regularly.

Recommended Turning Routine:

Turn weekly for the first 3 months.
After this period, turn monthly.

Turning helps maintain even compression of upholstery layers and prolongs mattress life.

If your mattress is labelled as no-turn:

Rotate head-to-foot weekly for the first 3 months.
Rotate monthly thereafter.

Always check the sewn-in label for confirmation of your specific model.

Caring for the Surface

To maintain appearance and hygiene:

Air the mattress daily by pulling back bedding.
Use a breathable mattress protector.
Lightly brush the surface occasionally to remove dust.

For spot cleaning:

Use a mild soap and warm water solution.
Avoid soaking or saturating the mattress.
Do not use harsh chemical cleaners.

Allow the mattress to dry fully before replacing bedding.

Protecting Structural Integrity

To ensure long-term durability:

Do not bend or fold the mattress.
Avoid standing or jumping on the bed.
Avoid prolonged pressure on one edge.
Do not remove fire safety labels.

Consistent misuse may affect performance and warranty coverage.

Firm & Orthopaedic Models

Some Lewis & Jones mattresses are designed with firmer, orthopaedic-style support.

These may:

Feel firm initially.
Require a short adjustment period.
Soften slightly as upholstery settles.

Firmness consistency is intentional and supports spinal alignment.

Warranty Information

Lewis & Jones mattresses are covered by a manufacturer-backed warranty against defects in materials and workmanship.

Warranty length varies by model and can be confirmed on the relevant product page.

To protect your warranty:

Follow all care and turning guidance.
Use a suitable base.
Keep the mattress clean and hygienic.
Retain proof of purchase.

If you believe your mattress has developed a manufacturing issue, contact Land of Beds with details and photographs so the claims process can begin.

Frequently Asked Questions About Lewis & Jones Mattresses

How often should I turn my Lewis & Jones mattress?

Turn weekly for the first 3 months and monthly thereafter. No-turn models should be rotated instead.

Are Lewis & Jones mattresses double-sided?

Most models are double-sided, but always check the product label to confirm.

Is body impression normal?

Yes. Light settlement is part of normal upholstery compression and not a fault.

What base should I use?

A firm divan or evenly spaced slatted base (maximum 7.5cm gaps) is recommended.

Need Further Assistance?

If you have any questions about caring for your Lewis & Jones mattress, please contact the Land of Beds for support and guidance.