How Long Is the Love It or Exchange It Mattress Trial and Why Does Bedding-In Matter?
Understanding the trial length and bedding-in period helps you judge comfort fairly and decide the right time to consider an exchange.
Last Updated: January 2026
When you first start sleeping on a new mattress, it may not feel exactly as expected, and this is completely normal. The Love It or Exchange It Mattress Trial is designed to give both the mattress and your body time to adjust before a decision is made.
How Long the Mattress Trial Lasts
The length of the Love It or Exchange It Mattress Trial can vary depending on the mattress purchased.
Trial periods typically range between 30 and 200 nights. The exact length is shown on the product page at the time of purchase.
Because comfort can change over time, the trial is intended to be used for most of its duration before deciding whether an exchange is needed.
What the Bedding-In Period Is
All high-quality mattresses go through a natural bedding-in period, usually during the first 8 to 12 weeks of regular use.
During this time:
- Internal fillings begin to settle evenly
- Materials soften and relax as intended
- Your body adjusts to the new support and comfort
This process is normal and does not indicate a fault with the mattress.
Many people compare bedding-in a mattress to breaking in a new pair of shoes. It can feel different at first, but comfort improves as everything settles.
Why Bedding-In Matters Before Considering an Exchange
Comfort is personal, and early impressions do not always reflect how a mattress will feel long term.
Allowing time for bedding-in helps you:
- Experience the mattress’s true comfort level
- Avoid exchanging too early
- Make a more confident decision if an exchange is needed
Most customers find their mattress becomes noticeably more comfortable as the weeks pass.
When to Get in Touch During the Trial
If the mattress still does not feel right, it is important to make contact at the correct time.
You should get in touch within the final 10 days of the trial period, once:
- The bedding-in period has passed
- Enough time has been allowed to assess comfort properly
Contacting too early may delay the exchange process, as the mattress may still be settling.
What If the Mattress Is Still Uncomfortable After Bedding-In?
If sufficient time has been allowed for bedding-in and the mattress still does not feel right, the Love It or Exchange It Mattress Trial may allow an exchange for a more suitable option.
If a manufacturing issue is suspected, this is assessed separately once the bedding-in period has passed.
Why This Matters Before Taking Next Steps
Understanding trial length and bedding-in helps you:
- Know what to expect in the early weeks
- Avoid unnecessary concern
- Time an exchange request correctly
- Get the best outcome from the mattress trial
Taking time at this stage often leads to a better long-term result.
Common Questions About Trial Length and Bedding-In
Is it normal if a mattress feels different at first?
Yes. New mattresses often feel firmer or different initially and soften as they bed in.
Should a mattress be exchanged straight away if it feels uncomfortable?
It is usually best to allow time for bedding-in before deciding on an exchange.
What if the mattress still does not feel right later on?
An exchange may be available under the Love It or Exchange It Mattress Trial, provided contact is made within the correct timeframe.
Still Need Help?
If you have questions about trial length or bedding-in:
- Visit our Contact Us page
- Use Live Chat for quick answers
- Speak to our Customer Support Team
- Visit one of our UK stores for in-person guidance