How Do I Add, Change, or Cancel Bed & Mattress Removal?
How to book, update, or remove the Removal & Recycling service on your order
Last Updated: January 2026
The Removal & Recycling service must be added correctly to your order to ensure your old bed or mattress can be collected alongside delivery.
This article explains how to add the service when ordering from Land of Beds, whether changes can be made after checkout, and what to do if you no longer need the service.
Understanding how booking works helps ensure removal is arranged properly and avoids issues later in the process.
How Do I Add Removal & Recycling to My Order?
Removal & Recycling can be added when placing your order online or in-store.
If you wish to use the service, it must be selected and added during checkout so it can be scheduled alongside delivery.
Each Removal & Recycling service added covers one eligible item.
Adding the service at the time of ordering helps ensure everything is arranged correctly from the outset.
Can Removal & Recycling Be Added After Ordering?
In some cases, it may be possible to add the Removal & Recycling service after an order has already been placed.
Whether this is possible depends on factors such as delivery scheduling and service availability.
If you would like to add removal after placing your order, you should contact Customer Services as soon as possible to check whether it can be arranged.
Adding the service after ordering is not guaranteed and may not always be possible.
How Do I Change Removal & Recycling on an Existing Order?
If you need to make changes to your Removal & Recycling service, such as adjusting the number of items booked for removal, you should contact Customer Services.
Changes are subject to availability and may not be possible once delivery arrangements have been confirmed.
Requesting changes as early as possible gives the best chance of updating your order successfully.
How Do I Cancel Removal & Recycling?
If you no longer require the Removal & Recycling service, you should contact Customer Services to discuss cancellation.
Whether the service can be cancelled, and how this is handled, depends on the stage of your order and delivery arrangements.
Full details on how charges and refunds are handled can be found in the Costs & Refunds section of this Knowledge Base.
Why Booking the Service Correctly Matters
Booking Removal & Recycling correctly helps ensure:
- The correct items are scheduled for collection
- Removal takes place alongside delivery
- Delays or refused collections are avoided
Understanding how to add, change, or cancel the service helps set clear expectations and ensures the process runs smoothly.
Common Questions About Booking Removal & Recycling
Do I have to add removal at checkout?
Adding removal at checkout is recommended. In some cases, it may be possible to add it later, but this depends on availability and delivery scheduling.
Can I change the number of items being removed?
Changes may be possible if requested early, but they are subject to delivery arrangements and service availability.
Can I cancel the service after booking?
Cancellation may be possible depending on the stage of your order. Customer Services can advise on what applies.
When Things Can Vary
Booking, changes, and cancellations can vary depending on:
- How far your order has progressed
- Delivery scheduling
- Availability of the service
Always contact Customer Services as soon as possible if you need to make changes.