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Healthbeds Mattress Care Guide | Turning Instructions & 5 Year Warranty

How to care for your Healthbeds mattress and divan, including rotation schedules, storage guidance and manufacturer warranty information.

Last Updated: February 2026

Healthbeds have been family bedmakers since 1893. Proper care will help ensure you achieve the maximum life expectancy from your mattress and divan base.

At Land of Beds, we are proud to supply genuine Healthbeds products and provide ongoing aftercare support should you need assistance.

Caring for Your New Healthbeds Mattress

Following these simple steps will help extend the life of your mattress:

Turning & Rotating

  • Turn the mattress at least once a week during the first three to six months of use.

  • After this initial period, turn once a month thereafter.

This helps minimise natural depressions as cushioning layers settle.

If your mattress is labelled No-Turn, it should not be flipped but must be rotated through 180° regularly.

Use a Mattress Protector

Always use a suitable mattress protector or underblanket.

This helps prevent dyes used in some mattresses reacting with body moisture or liquids and transferring onto bed linen.

Avoid Edge Strain

Avoid persistent sitting on the edge of the bed. This places strain on the rod edge and perimeter springs.

Cleaning Guidance

  • Never use a vacuum cleaner on your mattress.

  • Use a soft brush regularly instead.

  • Check that legs or castors, fixing bolts and headboard screws remain secure.

Do Not Roll or Fold

Never roll or fold your mattress when moving or storing. Healthbeds mattresses contain straight lengths of wire within the spring unit which may permanently bend if folded.

Use a Suitable Base

Never use a mattress on a base for which it was not designed.

Using an unsuitable base may severely shorten the life of the mattress and invalidate the warranty.

If you are unsure whether your base is compatible, our team at Land of Beds can advise.

Storage Divan Guidance

If your Healthbeds bed includes storage drawers:

  • Drawers are designed primarily for bed linen, clothing and lightweight items.

  • Do not overload storage compartments.

  • Excessive weight can cause distortion or damage.

  • Overfilling may restrict movement or cause drawers to jam.

Healthbeds Consumer Guarantee

12 Month Guarantee

Healthbeds provide a 12 month statutory guarantee from the date of purchase.

If any part of the product becomes defective within one year due to faulty materials or workmanship, the manufacturer will repair or replace the product free of charge.

5 Year Manufacturer’s Warranty

In addition to the 12 month guarantee, Healthbeds provide a 5 year limited warranty effective from the date of purchase.

If a manufacturing defect develops after the first year, repair or replacement charges are applied on a sliding scale according to age.

Warranty Contribution Scale

  • 0–1 years: Free of charge

  • 1–2 years: 20% contribution

  • 2–3 years: 40% contribution

  • 3–4 years: 60% contribution

  • 4–5 years: 80% contribution

The older the item, the greater the contribution required.

What Is Not Covered

The warranty does not cover:

  • Misuse of the product

  • Allowing the mattress to become soiled or unsanitary

  • Excessive wear and tear

  • Using the mattress with an unsuitable base

  • Normal settlement of fillings

  • Subjective comfort preference

Body impressions are normal in handmade mattresses and do not constitute a manufacturing fault.

If only one part of a divan set is repaired or replaced, the manufacturer does not guarantee matching fabric. This warranty applies within the United Kingdom only and does not affect your statutory rights.

How to Make a Claim

If a fault arises:

  • Retain your guarantee card and proof of purchase.

  • Contact the retailer from whom the bed was purchased.

Your contract of sale is with the retailer. If you purchased your Healthbeds mattress from Land of Beds, our team will assist you with the warranty process.

Responsible Mattress Recycling

When replacing your Healthbeds mattress, responsible disposal is important. At Land of Beds, we offer a mattress removal and recycling service alongside delivery to reduce landfill waste and ensure environmentally responsible handling.

Frequently Asked Questions About Healthbeds Mattresses

How often should I turn a Healthbeds mattress?

Turn weekly for the first three to six months, then monthly thereafter. No-Turn models should be rotated regularly but not flipped.

Does Healthbeds offer a warranty?

Yes. Healthbeds provide a 12 month guarantee plus a 5 year limited warranty with a sliding contribution scale.

Is mattress settlement covered under warranty?

No. Settlement of fillings and body impressions are normal and not considered manufacturing faults.

Can I vacuum my Healthbeds mattress?

No. A soft brush should be used instead.

Can Land of Beds help with a Healthbeds warranty claim?

Yes. If you purchased your mattress from Land of Beds, our team can assist you with the claims process.

Need Further Help?

If you have any questions about caring for your Healthbeds mattress purchased from Land of Beds, our knowledgeable team is always happy to help.

For full manufacturer documentation and detailed terms, please refer to the official Healthbeds Care Guide & Consumer Guarantee booklet.